Frequently asked questions

We have set a list of frequently asked questions. If you don’t find your qestion here, please use the feedback form on the contact page to ask your question.

Version

I own a blue dongle and use Mac OS 10.4. What is to do?
You could download the appropriate file in the download area and make sore to install the right driver for your system (either Intel or Power PC).

I own a blue dongle and have an Mac with Mac OS 10.5? What do I have to do?
The blue dongle is not compatible with Mac OS 10.5 or 10.6. Please contact us to change the the dongle to an other one with a red colour, that requires no special driver. Use the contact form to get in contact with us.

Update history of patients
I have saved all my patient information in Version 1.xx. How can I use this information with the version 2.0?
That is easy, please use the program converter to convert your old cases into the new format.

Network
A dedicated version for the use in an network environment is in progress. You will need a TCP/IP network with an dedicated server that holds the Dongle. This server needs a fixed IP address.